NIRD and Service Platform downtime

UPDATE

2018-11-12:11:55:  Login node and services are back into production.

2018-11-12 10:20: Disk pool raid sets were rebuilt until Saturday, but a set of drives failed once again. A new rebuild was ongoing and we had to reset IO card and power cycle the storage today. At this point all is up and functional on the storage side and file system is up. We are currently switching back geo-replication and expect to reopen access around 12:00 PM today. Will keep you posted.

2018-11-09 13:59: The firmware is now applied without any problem. However we still need to wait for a rebuild to finish. The time estimate for the rebuild is 12 hours left. We will open the system for regular use as soon as we can.

2018-11-09 12:45: Most of the rebuilds are ready and we are currently patching the firmware on the disk enclosures. If all goes well, we expect to have NIRD up and functional during the day today. Will keep you updated.

2018-11-08 13:27: The firmware update is running. We have to wait for rebuild of broken drives before we can upgrade the enclosures and finnish up the emergency maintenance.  We don’t expect the rebuild to be finished before tomorrow (friday november 9th). Hence the system in whole will not be available before tomorrow.

We are very sorry any inconvenience this may cause.