HW problems on Fram and NIRD storages

Updates:

  • 2019-01-11 08:30: We are starting to rebuild the remaining degraded storage pools. The storage vendor is analyzing further logs and working on a new firmware for our systems.
  • 2019-01-07 11:30: The disk system on Fram is hopefully back to normal soon, but further disks in the NIRD filesystem failed during the weekend, and need to be replaced.
  • 2019-01-04 15:29: Raidsets are now rebuilding and we expect them to be finished within 24 hours.

We are experiencing hardware failures on both Fram and NIRD storages. Due to disk losses performance is also slightly degraded at this point.

To mitigate those issues we will have to reseat IO modules on the controllers and this might cause IO hang. Will keep you updated.