Betzy access closed, preparing for production

UPDATE:

  • 08.10.2020: After extensive testing, the vendor found stability issues are unfortunately still present. The problem is escalated and under investigation. We will get back to you with more information as soon as we get an update from the vendor.
  • 30.09.2020: The vendor will carry out firmware updates on Betzy during today and as a consequence we need to stop running jobs and run tests to make sure the system is table.
    Access to the machine will be reopened as soon as we are ready with the tests. Please follow the progress here, on OpsLog.
  • 25.09.2020: We are temporarily reopening the access over the weekend in order to allow further testing on the machine.
    Further work is expected to be done by the vendor sometime next week and as a consequence, jobs will be terminated again and access closed while maintenance will be ongoing.

Dear Betzy pilots,

We are pleased to announce that despite logistics challenges caused by Covid-19, most of the outstanding issues were sorted out. This unusual situation requested a more dynamic approach from everyone involved, while putting pressure on the communication due to uncertainties and quick situation changes. Because of this, setting and advertising a production date proved to be difficult.

We can now start aiming for setting Betzy into production in the beginning of October. Before we can conclude, and proceed with the preparations, we need to re-run several comprehensive tests.

Therefore, we will have to stop all jobs and access to Betzy starting from tomorrow, 17 September 2020 10AM. Access to Betzy will be re-established as soon as all the tests are effectuated. Please be prepared for a more extensive maintenance this time, which might require up to two and half weeks.

The file system on Betzy is not going to be reformatted. That is, your data will not be removed intentionally. However, we can not guarantee data integrity until backups are taken and the machine is placed into production. Therefore, we strongly advise you to take a backup of your important data for the sake of security.

Apologies for the short notice and the inconvenience this is causing to you.

Best regards,

Lorand Szentannai, on behalf of the preparations team