[Finished] NIRD Service Platform Maintenance, 22-23 September

Update 2021-09-23: The maintenance is now finished on both sites. Services should be back in production.

Dear users,

We’ll have scheduled maintenance on the NIRD Service platform on 22 and 23 September in order to perform upgrades on the clusters.

In addition to project deployments running on the service platform, the following services are affected during the maintenance:

  • NIRD Toolkit
  • NIRD Archive
  • EasyDMP

The service platform consists of two sites, one in Tromsø and the other in Trondheim. This maintenance will be performed on one site at a time, planned as follows:

22 september: Tromsø
Services running on TOS-SP will be offline. NIRD will be accessible from login-trd.nird.sigma2.no.

23 september: Trondheim

Services running on TRD-SP will be offline. NIRD will be accessible from login-tos.nird.sigma2.no.

To check what site your project is running on, you may log in on the NIRD login-nodes and run the following command: (ssh login.nird.sigma2.no)

readlink /projects/<project number>

Make sure to write the project number in all uppercase.
This will then output the full path to the volume, starting with either “trd” for Trondheim or “tos” for Tromsø.

Example:

[user@login0-nird-trd ~]$ readlink /projects/NS9999K
/tos-project3/NS9999K

The output indicates that this project have it’s primary site in Tromsø (tos-project).

If you have any questions, please do not hesitate to contact us.

[Resolved] NIRD Archive unavailable

We regret to inform that the NIRD Archive is currently unavailable due to issues with deployment of the service. A possible cause has been identified and we’re working on resolving it to restore the service.

Updates will be provided as we have new information.

Update 19:47 – The archive is now back up and running.
Update 18:06 – The fix is now properly in place. We’re redeploying the archive web service next.
Update 16:33 – Unfortunately it takes longer than expected to apply the fix. Thank you for your patience!
Update 15:53 – We’re applying a fix right now and expect the archive to be available again shortly.