Maintenance NIRD – TOS

We need to conduct some work on the filesystem controllers for NIRD – TOS. Unfortunately this results in a short unavailability (downtime) period.

All services connected to- and/or utilizing TOS (Tromsø) part of NIRD will be affected. Exported NFS services mounted on FRAM will unfortunately NOT be available either.

The maintenance is set for Thursday 07.04.22 from 09:00-11:00 AM

We are sorry for any inconveniences that may occur. Opslog is updated as soon as the system is back in production.

UPDATE 07-04-2022 – 11:25 … we are still working on the issue and starting to bring the file system up, we hope to back in production soon

UPDATE 07-04-2022 – 12:25 … we are struggling and fighting with the file system, doing our best, we are very sorry for the troubles the issue is causing you

UPDATE 07-04-2022 – 15:35 … the file system is back up and running

[Resolved] NIRD mount unavailable on Saga and Betzy

We have identified that the NIRD mount is unavaialble on Saga and Betzy and are working on finding the cause and putting a fix in place.

28-03-2022-13:20 – Mounts should be back now, the problem was caused by Friday’s maintenance on network gear …

We hope that the above has not caused too much frustration for you guys and we would like to wish a very nice day to everyone !

NRIS HPC staff

Sigma2 router upgrade in Tromsø

Uninett will conduct a firmware upgrade of one of the routers in Tromsø this Friday, 5th November between 11:00 and 15:00. This will not affect internal networks on Fram, NIRD or NIRD Toolkit or any production on the systems, but external network may briefly disconnect or stall

If the upgrade is successful, the other router will be upgraded next week.

Service not activated in NIRD Service Platform

We regret to inform you that, due to a recent change made by Feide in response to the new national security directives in the sector, you might no longer be able to launch services on the NIRD Toolkit.  The reason is that, from now on, your institution shall approve the services requiring Feide login. If a service is not approved, you cannot access it with your Feide account. Unfortunately, the approval cannot be exercised when the services are deployed dynamically, and on-demand like in the NIRD Toolkit.  

What can I do? 

If you are experiencing a problem with using the NIRD Toolkit, we advise you to email the Feide administrator at your institution with us in CC (sigma2@uninett.no).  

If this takes time and you have an urgent need to use the NIRD Toolkit, there is a workaround (a little cumbersome but only temporary) to mitigate the problem, described here: 

Deploy a service through the NIRD Toolkit – Service not activated 

More information about the changes 
 

You can read more about the changes Feide has made in this article on www.feide.no (in Norwegian).  

We are currently working with Feide to resolve the issue. The solution shall allow automatic approval of all the services deployed through the NIRD Toolkit if the NIRD Toolkit service itself is approved. In the meantime, some organisations have already dealt with this problem by choosing the “Opt-in” option and therefore by approving all Feide Services. This is the temporary solution suggested by Feide and we will contact your organization’s Feide administrator to inform them about this option. 

Please note that Sigma2 was not notified of the changes, and therefore we could not inform you beforehand. Apologies for the inconvenience this may have caused!  

This post will be used to provide updates as we have more information available.

Apologies for the inconvenience this may have caused!