Current incidents
Due to ongoing power and cooling maintenance at LMD , our services might be affected. In addition , “short” down times are to be expected during the process of upgrading the SP servers to fix some underlying issues.
We are sorry for the inconvenience this might cause.
Best Regards,
NRIS Team
Currently, it is not possible to run interactive jobs (salloc) from login-1 on Betzy. It appears that the command is hanging, waiting indefinitely on resources:
salloc -A nn9999k -t 10 -N 8 salloc: Pending job allocation 1754891 salloc: job 1754891 queued and waiting for resourceswhereas in fact, the job has already failed. It is just the sacct command hanging.
We are investigating. In the mean time, use login-2 or login-3 for interactive jobs.
Saga maintenance extended to Monday 16 November, end of day
During this maintenance we ran a check of the /cluster file system. The check found some issues that we believe are causing reduced file system performance. Before Saga goes back into production, we want to be sure we have done what we can to get it running at its best performance. We therefore need to extend the maintenance and now expect Saga to be available again by the end of the day on Monday 16 November.
We apologize for the...
Information notices
The RequestS3Access command has been decommissioned and can no longer be used to request an S3 bucket.
To get an S3 bucket, email [email protected] with your account name and the bucket name you’d like to use. See the NIRD S3 documentation for details https://documentation.sigma2.no/files_storage/nird/s3.html.
Existing buckets are not affected.
The /cluster/work storage area on Olivia is filling up. Users have been asked to cleanup unused files, but some users might be experiencing issues with jobs getting No space left on device when trying to write data.
We see that some users have already started cleaning up, but it might take some time before this is fully in order. For the time being, please use the $SCRATCH area to write temporary job files (NB: the designated scratch area for a job is deleted when the job ends, so remember...
We have noticed an issue with incoming tickets to [email protected], where lines of text are “disappearing” upon arrival (either partially, or whole email - we receive empty mails). Based on some internal testing and testing from users (thank you!), we have discovered that it occurs when:
- Text is formatted before sending: Specifically text which is between lines of
#####s, and even some markdown (though unpredictable interval) formatting. - Email that is forwarded to us, alongside with new...
Past Incidents
Since 13:05 CET today, e-mail to and from our ticket system for administrative support has been working again. We are receiving and registering new requests as normal.
If you sent an e-mail to [email protected] between the evening of 12 November and 13:00 on 13 November, please send it again. Some of the e-mails sent in this period may not have reached us.
Replies to existing requests that were delayed during the incident should arrive shortly.
We apologise for the inconvenience, and...
The maintenance is now done, and Olivia is back in production.
The issue has now been resolved, and the NIRD Research Archive is back in production and operational.