Emergency shutdown of all NIRD storage

Major incident High Performance Computing Betzy Fram Saga Storage Services NIRD Data Peak NIRD Backup NIRD Datalake NIRD Service Platform Research Data Archive easyDMP Web services
2024-09-16 12:50 CEST · 1 day, 2 hours, 35 minutes

Updates

Resolved

Dear NIRD user.

All services and file system mounts have now been restored.

We apologize for the inconvenience.

September 17, 2024 · 15:25 CEST
Update

The issue with the cooling system has been identified and resolved. Sigma2/NIRS is actively working on restoring the service.

For further updates, please continue monitoring our OpsLog.

September 17, 2024 · 08:01 CEST
Update

Sigma2/NIRS is in close contact with the Lefdal Mine Datacenter and actively working on restoring full service as quickly as possible. 

We will keep you updated on our progress, and get back to you with more information tomorrow morning around 08:00 o’clock. 

September 16, 2024 · 16:05 CEST
Issue

The housing vendor has problems with the cooling in the location where the NIRD storage is located, and as a consequence, we have had to turn off all the NIRD storage systems.

This also means that all mounted NIRD storage on the compute cluster login nodes has been unmounted, and the NIRD service platform has been shut down.

We will be back with updates when we know more.

September 16, 2024 · 12:50 CEST

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